Markus Privacy Policy

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application means the software program provided by the Company downloaded by You on any electronic device, named Markus
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to STSP LLC, 9 Galen Street, Watertown, MA 02472.
  • Country refers to: United States
  • Device means any device that can access the Service such as a computer, a cellphone or a tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • SAML means Security Assertion Markup Language 2.0
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • SSO means single sign-on in the context of using an external provider such as Google for authentication to the Application
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Introduction

STSP LLC (“the Company”), doing business as Markus (“Application” or “App”) is committed to protecting your privacy. Privacy is important and we encourage you to carefully read and understand the Privacy Policy.
This Privacy Policy describes how we collect, use, and share data that we gather related to your interaction with this website (“Site”) and the interaction with the Application. By using the Application, you accept and agree to the terms of this Privacy Policy.

The Application is created to improve collaboration among families and close networks. The primary mode of collaboration involves sharing a long-form message (usually email) with a group of close collaborators. In order for users of the Application to share email, the Application links with the user’s email inbox (initially Gmail) and allows the filtering of various emails based on sender, keyword, or domain to the Application.

All emails fetched by the Application are kept locally, in your device’s memory. You may share selected emails with invited collaborators by using the “Discuss” function in the same way you share selected emails by forwarding them in your mail client. Without your explicit, intentional, and purposeful action, none of your collaborators will have access to any of your emails.

The Company’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. As the Application resides on the user’s mobile device, all interaction with the Google API happens directly and securely via the user’s mobile device.

What information do we collect?

In order to operate the Service, the Company may collect and use information, some of which may be considered personal data. You may choose not to provide us with certain information; however, in this case, the Company may not be able to provide the full range of Services.

We collect the following information:

  1. User Registration and Sign-On

    ◦ Google/Gmail Sign-in. When using the Service, a user may choose to link his or her Gmail inbox. The Service uses Google’s SSO to grant access to the user’s Gmail account via Google’s API. The user flow adheres to the standard SAML specification and uses OAuth 2.0 for authentication and authorization.  
    ◦ Filters. We store user-specified email filters such as domain and keyword.
    ◦ Collaborators. We store a list of user-specified Collaborators.
    ◦ Profile Photo or Avatar. A user may choose to upload a user photo or avatar.
    ◦ Payment Information. Users registering for a paid account or purchasing premium features will be required to provide payment information, such as payment card details.
  2. Information Provided By You. You may choose to provide us with information, some of which may be personal data, when you interact with the Services in the following ways:

    ◦ Send us an e-mail message
    ◦ Complete an inquiry form
    ◦ Submit a comment, leave feedback, or review
  3. Usage patterns. The user experience of the Application depends on the Company being able to improve the customer interaction and design. In order to pinpoint the areas that can be improved, the Company will collect various usage statistics including, account sign-ups, account-deletions, number of collaborators invited, number and length of messages, and more. The Company is always trying to improve the customer experience of the Application and studying usage patterns and trends is critical.

How do we use the user data we collect?

The Company uses data to help users collaborate and connect within their close network. The Company also makes use of usage data to continuously improve the Service for users.

Google/Gmail Sign-in. The Company uses user provided email and sign-on information solely to access the Service. Emails are not used outside the Service.

Usage Patterns
. The Company may use or analyze user trends and patterns to improve existing features of the Application or launch new features. The objective in both cases is to improve the user experience.

‍Corporate Affiliates.
Markus may share information with its corporate affiliates, parents and/or subsidiaries.
‍Aggregated or De-identified Data. We may disclose or use aggregated or de-identified information for any purpose. For example, we may share de-identified information with prospects for business or research purposes.

To Comply with Laws. If we receive a request for information, we may disclose information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.

To Communicate with Users
. We use contact information to communicate with you about the Service, respond to customer support, and provide notices about the Service.

For Security
. We may use information to verify account ownership and as another mode of authentication to the service.

Data protection

The Company retains Personal Data consistent with the original purpose of the collection. Users have certain rights with respect to their Personal Data:

  1. Right to know. Users can request information about how the Company has collected and used Personal Data including what was collected, the source of the collection, the commercial justification or purpose, and with whom the Company has shared such Personal Data.
  2. Right of access. Users can request a copy of the Personal Data collected by the Company.
  3. Right to delete. Users can request that the Company delete the Personal Data collected.
  4. Nondiscrimination. The Service will be consistent regardless of how a user exercises his/her rights as per this Privacy Policy.

Security

The Application relies on security procedures and specifications outlined in the Google OAuth 2.0 standard. Users signing-in to the Application without going through the Google SSO flow, will not be able to access or link their Gmail inbox or interact with their Google account in any way.

Contact

If you have a question regarding the Privacy Policy or want to reach out in any way, please contact us at support@gomarkus.com.